The Q&A

Where are your products made?
All of our products, except for the bamboo toothbrushes, are made in New Zealand.

Do you ship worldwide?
Yup! Check out our shipping policy. While the product is being made in New Zealand, we are setting up distribution centers around the globe to lower transportation emissions and reduce travel miles.

Why do you have fluoride in your products?
Fluoride ions combine with Calcium and Phosphate to form Fluorapatite. This is a stronger, more resistant mineral than Hydroxyapatite. Current dental research indicates that the mineral surface of our teeth is in a constant state of flux, so introducing fluoride brings this into the teeth and strengthens them. Fluoride is naturally present in ground water, however applying it topically is beneficial for delivering it where it needs to go.

Do you have any fluoride free alternatives?
We don't make them ourselves, but we are in the process of setting up a close alliance with a number of brands who will be able to supply fluoride free products made to their specification.

Are the bristles of your toothbrushes plastic free?
Sadly, no! This is the one place we feel eliminating plastic would compromise the oral health of our customers, since there is no suitable, vegan alternative we have found. Bristles claiming to be made out of "PLA" or "biodegradable" are often easily defeated by the simple burn test. Nylon is not a thermoplastic. If your bristles don't melt in fire, they are Nylon, and usually Nylon 6. However, this does generally fit into our circular economy philosophy as using your toothbrushes for two to three months is a lot better than plastic being used once. That's up to 180 uses!

What is your refund policy like?
Get in touch, and we'll refund it if you're not happy with the product or it's not what you expected.

Do you have wholesale?
Yes! We have set up wholesale, and can supply in several forms.